Prompt and Excellent Service
..."You are to be commended for your prompt and excellent service, as well as your honesty and integrity."
My thanks to DanMac and Kevin
Thank you so very much for your visit to my home on April 13th. The sewer smell that I have had for months in the house is finally gone. Kevin properly capped all of the sewers and drains in the basement, rectified a very bad PVC pipe fix done by the previous owner, purchased a new toilet for the main floor bath, and did a terrific install of said toilet. The work done is excellent. My thanks to DanMac and Kevin
He was so nice and patient in explaining the problem
I just wanted to email you regarding one of your Plumbers named Jason who came to work on my plumbing issue yesterday. He was so nice and patient in explaining the problem with my bathtubs. It means a lot for me to understand the issues when I am dealing with the insurance company. He was very helpful. I just thought I would pass on how happy I was with his professionalism. I have dealt with enough serviceman over the years to appreciate a really good one when they arrive.
She was treated like a VIP
I referred one our teachers to your company. She had I hear four or five split frozen pipes. Saw her this morning and she said she was treated like a VIP. I think she said Brian was there. Thanks you so much and we will be in touch.
A Leaking Dishwasher
This is my second or third review for DanMac. I am so impressed with them that I just posted a kudos message on Facebook. Our dishwasher went on the fritz two days ago, on a Sunday evening, close to midnight. We closed the shutoff but it was still allowing water to enter, then leave, the dishwasher. Water, water everywhere, all over our hardwood floor, and through ceilings on twofloors. Closed the main shutoff. Called DanMac, left a message for them to call the next day, and went to bed. DanMac called early Monday and suggested we get the dishwasher repairman in asap. We did and he came at 7pm, after we had been waiting since 1pm. He said we needed a plumber. So we left another message for DanMac. Not an emergency since we can live another day without water. DanMac called early in the morning and arranged to send a plumber to help us. Enter Dave D. He fixed us up. Friendly, smiley, quick, tidy and rather good-looking to boot. Thanks, DanMac, once again.
The professionalism of each and every one of your employees was a great relief
The thought of having so much work done on the house was of great concern and worry to me. However, the professionalism of each and every one of your employees was a great relief. Not only did they have the work done quickly and with much care but there was the least amount of upset with the everyday goings-on in our home. We will certainly recommend your company to anyone needing plumbing or drain service.
I am very happy now with the results
I wanted to write and let you know that I was very pleased with the service I received from Jasonwho was at my house on November 1st to find a blockage in the hot water line to my kitchen and bathroom. Jason was professional and explained everything as he went along. He was able to find the problem/blockage and remove it and I am very happy now with the results.
It was such a joy to return from the airport and find the work completed
I was away on business on Friday and it was such a joy to return from the airport and find the work completed at our home. It is such a pleasure to work with your firm: you start when you say you will; and complete when you say you will; and nice neat work. Thanks from carolyn and I to you and your excellent crew.
Exceptional job in the completion of the Sewer line
Thank you & your company for a exceptional job in the completion of the Sewer line. Your associates who worked on the project were very professional in carrying out the project in a timely & efficient manner. Although we received very little notice (6:30 am) of the day of excavation, nerves frazzled on both parties the day ended well.
Crew were very quick and thorough and ensured all of their work area was immaculate
I requested a quote and received services to install new PVCpipes and fittings for the home I recently purchased. Stewart and his crew showed up for work on Tuesday, January 17th and completed the requested work Wednesday, January 18th as promised. The purpose for this letter is to express my gratitude and contentment for a very professional job that was executed and completed on time with great attention-to-detail and minimal mess. Stewart and his crew were very quick and thorough and ensured all of their work area was immaculate once the work was completed. You would not know that they were there as they placed all of what needed to be removed back in its place once the job was completed. I also found the final cost of the intensive work to be extremely fair. I will not hesitate to provide your company as a reference should the need arise. My sincere thanks go out to Stewart and his crew for their excellent work ethic. They have represented your company well.
They did a great job
Just want to thank you and your men who were at St. Margaret's church yesterday, they did a great job. The wardens were very pleased with the minimum amount of damage to both the floor in the basement and the landscaping. Everyone was expecting a big clean up and repair job, but that is not the case. So once again Thank You
A short note to say how pleased we are with the work done
Just a short note to say how pleased we are with the work done on our house. We've had two big storms and NO water damage...... Thanks to the back flow valve and the sump pump .....Touch wood! The bathroom vanity and high toilet were MY favorites and I'm glad we were able to eliminate the stick of wood that Brothers Plumbing said we needed to hold up the kitchen pipes.
They were extremely professional and considerate throughout the job
I just want to say how impressed my husband and I were with the work that Chris, Vasily, and the other fellow did for us. They were extremely professional and considerate throughout the job and worked hard till the end by making sure both properties were left as neat and tidy as possible. It is not often that we have encountered such dedication and quality workmanship. We will certainly be calling you for future jobs .... like the sump pump and the internal weeping tiles that Darby is recommending. But that will have to wait till we save up some renovation money again.
Your team's efforts were great, everything is working properly
Thank you for all of the work done. Your team's efforts were great, everything is working properly and I'm confident that the new waterline and sewage/drain system was updated correctly. Please thank your team, they were very friendly, they explained all of the work that they were doing, they cleaned up very well after the work was complete and they kept me up to date during the entire process. Thanks again for the work done.
I am very happy now with the results
The workwas completed successfully with very little disruption. Vasili is something of a magician... did he train on submarines? He was able to torpedo the 30-something feet from the basement floor, just at the right angle, to hit the 4'x4' hole at the propertyline. He also pumped out all the residual water in the basement floor, so it's coming back to normal.
What a pleasure it was to deal with your company
We just wanted to let you know what a pleasure it was to deal with your company. We were very impressed with the clear and prompt communication. The quote was clear and detailed. The employees who worked at our house were polite, efficient and worked hard all day. We were very impressed with how things were cleared away and put back in order. You would hardly know what had been done by the time the concrete was poured on the basement floor; we were pleasantly surprised that the original slab of asphalt was saved and put back on the driveway. Thank you for coming to the house to help diagnose/advise with regard to the repair needed on the city side - that work was done within two days; we now have new copper service from the water main. Without hesitation, we will recommend your company to any of our friends and relatives in need of plumbing services.
The job was completed without a hitch
Hi Stewart - just wanted to say the job was completed without a hitch last Friday. Thanks to William who was pleasant, respectful and professional - exactly the kind of person one wants to have inside their home. Thanks for handling my request so quickly and I look forward to the warmer weather, so we play proceed with the back water valve work (well and for other reasons too ... BRRRRRR).
